GENERAL CONDITIONS
"Conditions" means these booking conditions which shall form part of the contract between Unleashed and the Client on booking an appointment.
Unleashed have entire discretion to permit or prohibit all types of activity on the land.
This booking is personal to the Client and may not transfer or sub-let this consent to any other person, without prior consent from Unleashed.
You must ONLY park in the allocated car park area of hardstanding.
Dogs must be vaccinated and be fit and well before entering and using the Unleashed meadow.
You must not climb on any gates, fences or posts at any time.
Unleashed accept no liability for any injury or damage caused to person or property whilst using the facility within the perimeters of the intended use or otherwise.
Due to light pollution restrictions, lighting is limited during dark hours to security lights on entrance. Please consider this when booking and bring a torch if you feel necessary.
Dogs are only allowed to dig in the sand area. Do not allow your dog(s) to dig any other area. Please, if you see them digging stop them instantly as holes in the meadow are likely to pose a risk to other users. If your dog has caused any damage, please attempt to fill the holes in and if it is significant, please inform Unleashed immediately via the number on site so that repair can be organised.
The meadow is surrounded by a fence 1.9 metres high, however, if your dog(s) can jump high fences or is likely to dig themselves out then the meadow may not be totally secure for you. This is a secure meadow and not a prison! We recommend that you check you are happy with the set up before unleashing your doggy. Unleashed cannot accept responsibility for escapees.
ENTRANCE & EXIT PROCEDURE
In case of an emergency, please call the emergency number supplied on site.
Please do not arrive more than 5 minutes early for your appointment, if you arrive and see a car in the car park or somebody using the meadow please wait in your car with your dog. This is extremely important as the previous client's dog(s) may need space from either you or your dog(s)!
If they stay past your start time and do not appear to be leaving please call the number on site.
PAYMENT
Clients are required to pay for the booking in advance using the online system.
Strictly no refund policy, the client is allowed to amend booking until 24hrs in advance of the booking slot.
REFUSAL OF BOOKING AND RE-SCHEDULING OF APPOINTMENTS
Clients can reschedule their appointment via the online booking system with a minimum of 24 hours notice.
Clients who do not turn up for their appointment or leave the meadow early will still be liable for the whole of the hire charge.
Unleashed reserves the right to refuse any application for the hiring of Unleashed without being required to give any reason for such refusal.
Unleashed reserve the right to withdraw permission to use Unleashed. In special circumstances, Unleashed may repay any payment made but shall be under no liability for expense incurred or loss sustained by the Client as a result of the cancellation at our sole discretion.
NOISE MITIGATION MEASURES
To respect the local residents, all meadow users should abide by the following guidance while using the meadow and all users are to agree to all Meadow Rules at the time of booking:
No slamming of car doors.
Stereos/Radios should be turned off when on site.
Maximum speed of any vehicle while on site is 10mph.
Engines should be switched off when stationary.
No use of horns permitted while on site.
No excessive shouting allowed.
No excessive use of whistles and no voice amplifying equipment allowed.
Owners to avoid over-exciting their dogs to reduce barking of dogs while on site.
ACCEPTABLE BREEDS
We accept all dogs and breeds in line with UK law and regulations. Our Meadow is a private facility and all bookings are for exclusive use of the private facility. As such, breeds such as XL Bullys are welcome to the meadow and do not need to be muzzled or on a lead while in the meadow itself. They do however need to be on a lead and muzzled in the car parking area. Owners must accompany their dogs on a 1:1 basis. However dogs from the same household are welcome to join them providing you are secure in the meadow before letting the dogs out of any vehicles. Given some of the sensitivities around the breed, we request that you arrive and leave in good time to ensure no cross over with other meadow users in the car park.
All customers agree to our Terms & Conditions.